The HU-CI accreditation is not easily earned. It acknowledges the hospital's focus on maintaining patient dignity and promoting a sense of normality within the ICU, a setting that can often feel overwhelming and isolating. The certification process involved a comprehensive evaluation of the department and its dedicated team, who consistently demonstrated their commitment to patient-centred care.
At Tunbridge Wells Hospital, this humanised approach to intensive care is evident in the smallest of details. From assisting patients with personal grooming tasks such as shaving or brushing their hair, to larger initiatives like maintaining an open-door policy for relatives and even welcoming family pets into the unit. These practices not only boost patients' self-esteem but also provide a comforting sense of familiarity within the hospital environment.
Furthermore, the hospital's innovative approach to patient care extends beyond the ICU walls. The introduction of a garden bed offers a tranquil space for patients to enjoy, contributing to their overall wellbeing and recovery.
The impact of such practices is profound. Hospitals with the HU-CI accreditation often report shorter patient stays and a decrease in anxiety and depression levels. It's a testament to the power of humanising healthcare, a philosophy that Tunbridge Wells Hospital's ICU embodies.
This achievement is a testament to the dedication and commitment of the ICU team at Tunbridge Wells Hospital. Their pioneering approach to patient care has not only set a benchmark for other ICUs across the country but has also ensured that their patients receive the highest standard of care in a compassionate and supportive environment.
